Frequently Asked Questions
Everything you need to know about Catalina Crunch snacks, shipping, and more.
What makes Catalina Crunch snacks different from traditional snacks?
Our snacks are specifically crafted to be low-carb, high-protein, and keto-friendly. We use plant-based ingredients and natural sweeteners so you can enjoy the crunch you love without the sugar crash.
Are your products gluten-free and vegan?
Yes, all Catalina Crunch cereals and snacks are 100% gluten-free and grain-free. Most of our product lineup is also vegan-friendly, as we use plant-based proteins to fuel your day.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. Once your order ships, you will receive a tracking link via email to monitor its progress.
What is your return policy?
Due to the perishable nature of our food products, we do not accept returns. However, if your order arrived damaged or you are unhappy with your purchase, please contact our support team within 30 days for a resolution.
Do you offer a subscription service?
Yes! You can choose to subscribe and save 15% on every order. You have full control to swap flavors, skip a delivery, or cancel anytime through your account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.